Frequently Asked Questions
What classes are available?
We are a Reformer Pilates studio with classes to suit everyone, including beginner (Reformer Foundations), all-levels (Reformer Flow) and intermediate (Reformer Elevate). We also have Pre Natal (Reformer Bump) and Post Natal (Reformer Baby) classes.
There are 8 Reformers in the studio, and each class is 45 minutes long. Check out our Classes page for more details.
Are classes suitable for me?
Yes ! We have classes for all abilities, whether you’ve never tried Reformer or Pilates before, or have years of experience. Movements can be adapted to be made easier or more challenging, and different options are given so you can have a choice to add to the exercise or keep it lighter. Instructors can also provide modifications or alternative movements to help support you if you have an injury.
Classes are suitable for both women and men, and we welcome all ages 18 and above.
What is the pricing structure?
We have a range of flexible options, including one time credits, class packs and rolling monthly memberships. One class = one credit. Please see our Pricing page for more info.
To view pricing for private sessions, visit our Private Bookings page.
Is the Introductory Offer available on Pre & Post Natal classes?
Yes! Our Introductory offer of 2 classes for £24 is available for all class types, including Reformer Baby (our pre natal class), and Reformer Bump, (our post natal class).
How do we book classes?
You can either book via the website here, or use our Apple or Android booking app. Here, you can sign up as a member, view the timetable, purchase credits or memberships, book classes, amend bookings and visit our store.
When do credit packs expire?
Introductory offer
Expires 2 weeks from first booking
Credit Packs
1 Credit - 2 weeks of purchase
4 Credits - 2 months of purchase
8 Credits - 2 months of purchase
12 Credits - 3 months of purchase
Reformer Bump & Baby
5 Week Class Pack - 3 months of purchase
10 Week Class Pack - 6 months of purchase
Is parking/bike storage available?
There is free on-street parking available around Chapel Allerton, or alternatively parking is available at the supermarkets near by - please read the terms of the car park. There is also a public bike rack to lock up your bike outside Starbucks.
What do we need to bring?
Grip socks are required for classes and a bottle of water is also recommended. Don’t panic if you forget these as we have a range of grip socks and drinks available to purchase at the studio. You can order these via our app and collect them at the studio.
What do I need to bring for Reformer Bump (Post Natal) classes?
You are more than welcome to bring your baby along to classes! We have limited storage for prams, therefore encourage you to bring a baby carrier or foldable buggy.
Do you have changing rooms / lockers?
As we are a small studio, there are no separate changing facilities, however you are welcome to use the lavatory for changing. There is storage in the studio for keeping belongings during classes.
How far in advance can I book?
You can view the timetable up to 4 weeks in advance and book classes up to 4 weeks in advance.
How does the waitlist work?
If a class is full, you can join the waitlist. If someone cancels and a space becomes available, everyone on the waitlist will receive an email notifying them. The first one to book onto the class will get the slot. Booking this way allows you to join multiple waitlists at once without the worry of using too many credits, or the worry of being booked onto a class at short notice if you can no longer attend.
Can I purchase additional credits if I am on a rolling membership?
Yes! Normally a one off class would cost £22, but for members, you only pay at the rate you are paying on your plan. E.g. members on the 12 class per month plan pay £15 per class, so if you use your credits for that period and would like to book an extra class, you will benefit from a discounted rate of £15 instead of £22.
Can I book a private session or event?
Yes! If you would like to book a private session, visit our Private Bookings page. Here you can see the pricing and submit a request.
We cater for for 1-1 sessions, 2-1 sessions, 3-1 sessions and group sessions with up to 8 people! We are also available for corporate events and special occasions like birthdays and hen dos.
What is the cancellation policy?
For classes, 12 hours notice is required to cancel to avoid losing the credit. Classes can easily be amended/cancelled in the booking section of the app. For memberships, 30 days notice is required via email.
Do you have a store at the studio?
Yes! We have a range of grip socks, drinks and merchandise available to purchase at the studio. No cash is required - purchases can be made via our app and collected the next time you visit.
How can I submit feedback?
If you’d like to provide any suggestions or feedback, you can do this by visiting our feedback page. We’d love to hear from you!