Frequently Asked Questions
What classes are available?
We are a Reformer Pilates studio with classes to suit everyone, including beginner (Reformer Foundations), all-levels (Reformer Flow) and intermediate (Reformer Elevate). We also have Pre Natal (Reformer Bump) and Post Natal (Reformer Baby) classes.
There are 8 Reformers in the studio, and each class is 45 minutes long. Check out our Classes page for more details.
Are classes suitable for me?
Yes ! We have classes for all abilities, whether you’ve never tried Reformer or Pilates before, or have years of experience. Movements can be adapted to be made easier or more challenging, and different options are given so you can have a choice to add to the exercise or keep it lighter. Instructors can also provide modifications or alternative movements to help support you if you have an injury.
Classes are suitable for both women and men, and we welcome all ages 18 and above.
Are Post Natal Classes suitable for me?
You are welcome to attend our post natal classes as soon as you have had clearance from your doctor. Babies up to the ages of 12 months are welcome to join you but please feel free to attend alone.
We advise all mums to bring a baby seat with them so baby is nice and comfy while you exercise. We have limited pram storage.
Are Pre Natal classes suitable for me?
If you are in your first trimester of pregnancy, you are welcome to attend our Beginner classes but please let us know in advance so we can let your instructor know and they can make necessary adjustments for you.
If you are in your second trimester we advise you attend our pre natal classes. You are still welcome to attend Beginner classes if you have done Reformer before however not all of our teachers hold the pre/ post natal qualification so please ensure we are made aware in advance so we can advise you/ ensure you are in the correct class.
If you are in your third trimester please attend our pre natal class (Reformer Bump).
Your safety is our priority so if you arrive at a class that is unsuitable for you without prior conversation you might be advised reschedule
What is the pricing structure?
We have a range of flexible options, including one time credits, class packs and rolling monthly memberships. One class = one credit. Please see our Pricing page for more info.
To view pricing for private sessions, visit our Private Bookings page.
We accept cash as well as debit and credit card including AMEX. If you’d like to pay in cash, please contact us directly.
Is the Welcome Offer available on Pre & Post Natal classes?
Yes! Our Welcome Offer of 2 classes for £28 is available for all class types, including Reformer Baby (our pre natal class), and Reformer Bump, (our post natal class).
How do we book classes?
You can either book via the website here, or use our Apple or Android booking app. Here, you can sign up as a member, view the timetable, purchase credits or memberships, book classes, amend bookings and visit our store.
What are the Membership Benefits?
As a member you get access to up to 4 guest passes a year at a reduced rate of £22 (normal price £25). Your guest must attend the same class as you. Please email us if you’d like to book a guest in. Subject to availability. We will charge your account £22 for your guest on booking.
You also get 20% off grip socks, drinks & merch during your birthday week. This is available in the studio store only.
Plus 10% off House of Koko (Chapel Allerton & Oakwood)
10 % off at Rudys Pizza Chapel Allerton Mon - Friday 12-3pm
10% off at Bricklebanks
And 10% off at Umee Sushi Chapel Allerton
You must have the BLOC STUDIO app installed to claim these discounts and show your Active Membership.
These benefits are for Members on the Rolling Monthly Membership Subscription only. Please see our Terms for full details.
Can I change my Membership Credits?
If you’d like to go onto a different membership plan and increase or reduce the number of credits you get per month, please email us.
When do Credit Packs expire?
Welcome offer
Expires within 2 weeks of purchase
Credit Packs
1 Credit - 2 weeks of purchase
4 Credits - 2 months of purchase
10 Credits - 4 months of purchase
20 Credits - 6 months of purchase
50 Credits - 12 month expiry
Is parking/bike storage available?
There is free on-street parking available around Chapel Allerton, or alternatively parking is available at the supermarkets near by - please read the terms of the car park. There is also a public bike rack to lock up your bike outside Starbucks.
What do we need to bring?
Grip socks are required for classes and a bottle of water is also recommended. Don’t panic if you forget these as we have a range of grip socks and drinks available to purchase at the studio. You can either order these via our app and collect them at the studio or purchase at the studio.
Do you have changing rooms / lockers?
As we are a small studio, there are no separate changing facilities, however you are welcome to use the lavatory for changing. There is storage in the studio for keeping belongings during classes.
How far in advance can I book?
You can view the timetable and book classes up to 3 weeks in advance.
How does the waitlist work?
If a class is full, you can join the waitlist. If someone cancels and a space becomes available, everyone on the waitlist will receive an email notifying them. The first one to book onto the class will get the slot.
Booking this way allows you to join multiple waitlists at once without the worry of using too many credits, or the worry of being booked onto a class at short notice if you can no longer attend.
Can I purchase additional credits if I am on a rolling membership?
Yes! Normally a one off class would cost £25, but for members, you only pay at the rate you are paying on your plan. E.g. members on the 12 class per month plan pay £16 per class, so if you use your credits for that period and would like to book an extra class, you will benefit from a discounted rate of £16 instead of £25.
Are unused credits carried over on a rolling membership?
Credits must be used within the monthly period and any unused credits are not carried over to the next period(s).
Can I book a private session or event?
Yes! If you would like to book a private session, visit our Private Bookings page. Here you can see the pricing and submit a request.
We cater for for 1-1 sessions, 2-1 sessions, 3-1 sessions and group sessions with up to 8 people! We are also available for corporate events and special occasions like birthdays and hen dos.
What is the cancellation policy?
For classes, 12 hours notice is required to cancel to avoid losing the credit. Classes can easily be amended/cancelled in the booking section of the app.
For memberships, 30 days notice is required via email.
Do you have a store at the studio?
Yes! We have a range of grip socks, drinks and merchandise available to purchase at the studio. No cash is required - purchases can be made via our app and collected the next time you visit.
Do you sell gift cards?
Yes! We have 3 flexible options available. You may gift the Welcome Offer of 2 classes for £28, gift a credit pack of your choice, or an account top up of any amount. Send us an email or purchase via our app.
Is the studio available for hire?
Yes! Our studio is available to hire for events, photoshoots and more. Check out our Studio Hire page for more information.
How can I submit feedback?
If you’d like to provide any suggestions or feedback, you can do this by visiting our feedback page. We’d love to hear from you!